Have you noticed employers running recruitment ads alongside your Facebook profile?
I recently spied this Accenture ad on my profile and it struck me as interesting for three particular reasons:
First of all it's not advertising a specific job but a more general offer of "Work on innovative projects with global companies" so clearly Accenture's interest here is in building a pool of candidates that they can match to future vacancies.
What's clever about this is that Accenture can use Facebook's advertising platform to filter which profiles the ad is served on and therefore who might apply. For example Accenture in the UK could run the ad only on UK profiles that list a top 5 competitor as an employer - 3,100 people at the time of writing. Or they could target UK profiles that list education at a top 5 European Business School - 7,800 people at the time of writing. Or they could target UK profiles that have expressed an interest, or 'liked', a hot topic such as 'sustainability' - 7,640 at the time of writing. Or some other interest common to the target group. Or some combination of these factors. The permutations are endless.
The second thing that interested me about the ad was that clicking it took me to a page on the Accenture Careers UK website not the Accenture Careers UK fanpage on Facebook. What's more, the Accenture website page I arrived at contained a profile of a particular Accenture recruiter, a link to her LinkedIn profile and an invitation to connect.
What's going on here? Accenture have a slew of country specific Careers fanpages on facebook representing what must be a significant investment and yet they are running recruiting ads directing candidates away from these pages into LinkedIn.
Well the answer is that Accenture Careers fanpages are orientated towards entry level talent, not the experienced professionals the ad was targeting. Accenture don't have Careers fanpages for experienced professionals, for good reason. A recent study by Millennial Branding and Identified.com found that two-thirds of Gen Y Facebook users do not include a single employer's name on their profiles, while only half of their Baby Boomer parents and some 53% of Generation Xers show where they work. How much harder is it for a recruiter to asses candidate suitability without this information?
When it comes to building talent pools of experienced professionals LinkedIn has some major advantages for a large corporation like Accenture. For a start the information presented by candidates is much richer, and is exactly what a recruiter needs for a quick assessment of suitability. Additionally if a recruiter is 'connected' with a prospective candidate they can quickly, easily, and privately, alert them to relevant vacancies. And if organiations buy into LinkedIn's professional tool their recruiters can access to all 135m+ users with an advanced search interface, message any member and organise their activity with folders. Better still they don't loose the network a recruiter has built up if that person leaves the organisation.
The third thing that interested me, delighted me even, was the visibility of Accenture recruiters. Their facebook ad encouraged me to "'connect with Michelle in our Talent Acquisition team about a future career". Michelle is a real person with real jobs. The Accenture page the ad linked to had a picture of her, a description of the job she does, the kind of people she is looking for, a list of open vacancies and an invitation to connect on LinkedIn.
This authentic and personal approach is so refreshing. One of the biggest gripes job seekers have about large organisations is that their recruitment operations are faceless machines, and that is certainly the case on the Careers pages of those top 5 competitors - McKinsey & Company, The Boston Consulting Group, Bain & Company (OK they publish one email address), Deloitte, PwC, Mercer, even social recruiting pioneer Ernst & Young! It's a genuine point of difference for Accenture and speaks of an organisation that not afraid to innovate and set the pace. Sign me up!
Why Gen Y Facebook users keep career info out
http://management.fortune.cnn.com/2012/01/13/why-gen-y-facebook-users-keep-career-info-out/
Welcome to Talent Acquisition at Accenture
http://careers.accenture.com/gb-en/careers/experienced/talent/Pages/index.aspx